TechDesk Services

Training

For Charity and Non Profits in Northern Ireland

Does your team need training in I.T.?

Remote Support

While Information Technology products are becoming more and more intuitive for first time users, it is not a natural process for everyone, with users of all ability levels needing some degree of training and support.

Our network of TechDesk volunteers and partners allow us to provide a large range of training options for our clients and partners to get the most out of their IT systems.

TechDesk training is available to all members of your organisation, with training sessions available for your volunteers to maximize their ability to support your organisation. 

We can provide relaxed atmosphere for individuals and teams to expand their knowledge base workshop type settings or provide a tailored training course.

Volunteer Essentials

Volunteers play a key part in any charitable organisation. We can make sure your volunteers know the basics of the software and platforms your organisation uses.

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Team Workshops

Is ideal to ensure that all your core team is using your IT systems for the purpose they were designed. As well as ensure that your team understand your IT & Data protection policies.

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Personalised

We can tailor one-on-one IT training to maximize your ability to manage the day-to-day running of your organisation.

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Accredited Courses

TechDesk can advise which accredited courses would be best for you and your team through other partners and organisations within the community.

TRAINING

Key Training Programmes

Here are some of the key training programmes that we can deliver to your team.

Computer Maintenance

Learn how to:

  • Keep your computer updated
  • Avoid viruses and keep your computer system health
  • Improve functionality by cleaning up your system
Remote Working

Learn how to:

  • Have your files available at the office & at home
  • Ensure your files are transferred securely 

 

Software
Essentials

Learn how to:

  • Ensure that your software packages are updated
  • Protect yourself from malware and virus
Operating System

Learn how to:

  • Basic troubleshooting
  • Recover lost files
Website management

Learn how to:

  • Update your website with new content
  • Review analytics and engagement

 

Social Media

Learn how to:

  • Manage all your social media accounts
  • Advertise your services to your members online
Charity Services

Learn how to use services like:

  • Just-Giving
  • The TT-Exchange
  • Grant-trackers
Bespoke training

Learn how to:

  • Get the most out of a particular piece of hardware or software

 

GOT QUESTIONS

FAQs

We’ve tried to answer some of the most frequently asked questions for you.

Call us on 028 9024 0000 if you have any queries. 

Who delivers the training sessions?

It can depend.  It may be one of the TechDesk team but we also work with a number of other charities and non-profits to deliver essential skills to the community.

How much do training sessions cost?

We provide a range of services to our partners and clients at a range of different price points.

Where are the training sessions deliver?

In our offices at Conway Mill Preservation Trust we have a private training room with the latest digital technology to deliver our services.   

Let us help you take care of your I.T. needs today.
our team are here to help

Get in Touch With Us

To find out how we can help you call us on 028 9024 0000 today. 

a quick guide to

Our Services

We support charities and non-profits of all sizes.
We support people in their local community and increase their reach to a wider audience through best practice I.T. 

Consultation

Software

Support

Training

Repair

VoIP

Managed I.T.

Additional

Phone

028 9024 0000

Location

TechDesk C.I.C
Teach Chluain Ard
43-47 Falls Road

Belfast
BT12 4PD

Email

info@techdesk.it

Opening Hours

Opening Hours Vary Monday to Friday