TechDesk Services

Voice Over IP

For Charity and Non Profits in Northern Ireland

Would you like the latest telephone technology?

Remote Support

By 2025 every phoneline in the UK will be routed over IP (Internet Protocol) rather than traditional landlines (PTSN).  This means that every single phoneline, whether that be a household or a business, will have to upgrade to VoIP.

VoIP phonelines enables your charity to handle voice and multimedia calls over an internet connection using computers, handsets, mobiles and other smart devices.

Rather than a phone number being tied to one handset a VoIP service your organisation will be able to take calls in the office, at home or on the move.  Ensuring that your clients will always be able to get in touch.

As a non-profit we aim to deliver all our services for the cheapest price possible. 

Key features
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Unlimited Voice Calls/Cheaper call plans

Most mobile or even traditional landline phone plans cost more than our VoIP service

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Call Routing

A VoIP allows you to routing allows you to direct calls to members of your team even if they are not in the office

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Do not disturb

You will be able to direct calls directly to a custom voicemail when out of hours or in a meeting

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Hotdesking

If you sometimes need to work from home you’ll be able to make and receive calls with your VoIP service

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Conference calling

Conference calling is a standard feature that our VoIP provides, making it more convenient than ever to engage with your staff, volunteers and clients wherever they are 

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Call forwarding

Never let an important call go unanswered, with our VoIP service you will be able to receive calls on mobile phones or even tablets

GOT QUESTIONS

FAQs

We’ve tried to answer some of the most frequently asked questions for you.

Call us on 028 9024 0000 if you have any queries. 

Why are traditional phonelines being phased out?

Although they may not seem it, traditional landlines and becoming some of the least efficient & most expensive options on the market. 

Would VoIP not be more suitable for larger organisations?
With traditional landlines set to close by 2025 (with some services discontinuing their services before this) organisations of all sizes will need to make use of a VoIP
Will a VoIP use all my internet data?

VoIP’s use small amounts of your internet data, small business (or even household) data plan should be more than enough to meet your needs.

Do I have to change my number?

No, you will be able to keep your same number if you want to.

Will I need to change my handset?

Maybe, but our service provides a new handset & installation for all our customers.  

Let us help you take care of your I.T. needs today.
our team are here to help

Get in Touch With Us

To find out how we can help you call us on 028 9024 0000 today. 

a quick guide to

Our Services

We support charities and non-profits of all sizes.
We support people in their local community and increase their reach to a wider audience through best practice I.T. 

Consultation

Software

Support

Training

Repair

VoIP

Managed I.T.

Additional

Phone

028 9024 0000

Location

TechDesk C.I.C
Teach Chluain Ard
43-47 Falls Road

Belfast
BT12 4PD

Email

info@techdesk.it

Opening Hours

Opening Hours Vary Monday to Friday